4 star Alpine boutique hotel in Zermatt near ski lifts

Please choose your dates

Luxury hotel and spa with pool and outdoor jacuzzi in Zermatt

From 315 CHF per night
95 %
Family-owned and operated, this spectacular Alpine escape marries the personalised service of the boutique with the high-end luxury of the most exclusive luxury hotels.

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A delicate balance is struck in the design of this superior hotel between the four elements, which harmonise in every aspect of the space.

Each of the luxurious suites is dedicated uniquely to one element—earth, wind, fire, or water—to give each room a personal touch.

The finest materials and most modern amenities put you at ease, while the breathtaking Alpine views stream in through the windows.

The rooms all also feature a fully equipped kitchen, allowing guests to holiday at their own rhythm, and breakfasts are served to each room to make for utterly relaxing mornings.

For an altogether new level of bliss, you simply must try the spa.

Utterly contemporary, this spa and wellness centre is a temple of relaxation featuring saunas, hammams, and an outdoor jacuzzi where you can bask in the mountain splendour after a day of Alpine adventure.

In the large pool too, you can revel in the Firefly hotel's unparalleled location in Zermat, where the city's lights disappear into the towering, snowcapped peaks.

Bar 11 is the ideal place to unwind with cocktails and conversation amonst the relaxed by stylish décor while you contemplate the excitement of tomorrow.

General Info

Reasons To Go

Off the beaten path/ Scenic mountain views

Hotel Overview

Fine dining/ Excellent service


Pay on arrival/ Direct online booking

Book rooms

Junior Suite

The junior suite features a kitchenette and dining table and the balcony offers views over Zermatt. Room facilities: Balcony, Telephone, Radio, Video, Video Games, Satellite Channels, Flat-screen T... Further info

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One-Bedroom Suite

This suite has a separate bedroom and bathroom, as well as a double sofa bed in the living area which can be suitable for 2 children or 1 adult. The suite is also equipped with a modern kitchen, dinin... Further info

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Three-Bedroom Suite

This suite has 3 separate bedrooms. It includes a living area with open fireplace, a luxurious kitchen with a cooking island and a dining area. Room facilities: Balcony, Telephone, Radio, Video, Vi... Further info

Check availability

Four-Bedroom Apartment (8 Adults)

Features 3 bathrooms and a living area with fireplace. The luxurious kitchen has a cooking island and dining area. Offers views of the Matterhorn. Room facilities: Balcony, Telephone, Radio, Vi... Further info

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Four good reasons to book with us

Over 100.000 happy clients
Best price guarantee
Extras for each booking
Personal service

Customer rating


“The only Zermatt Hotel .. and Why would you stay anywhere else?”+

Breakfast included, Gym, Sauna, Pool, sun deck, bar till 2am and Wonderful service and superior inclusions .. Fantastic


A great boutique Hotel with excellent service.

Robert Pasternak / 2015-12-21

Luxury designed indulgence in a wonderful location.+

The hotel was the perfect blend of old world charm and friendly hospitality, but with a stunning modern design edge. Rooms were spacious, very clean and wouldn't feel out of place in a grand design TV ...

John / 2015-12-08

High quality and professional service delivered with a smile !+

Friendliness and helpfulness of staff, cleanliness of accommodation and great cosy bar. Would be great idea to offer a selection of bar food snacks

Chris / 2015-12-01

Quiet night in Zermatt+

Overall, the hotel was nice, quaint. The bed side lamp was too bright to be by the bed side, the chairs in the room were not comfortable to relax in, no bath, just a small shower. For the price paid a ...

Onyemowo / 2015-11-18



    General Info

    • Internet & TV

      Wifi available free in room / Satellite TV

    • Outdoor Area

      Sun deck

    • Transfers

      Free shuttle service

    • Reasons To Go

      Off the beaten path / Scenic mountain views

    • Hotel Overview

      Fine dining / Excellent service

    • Extras

      Pay on arrival / Direct online booking

    • Sports and Hobbies

      • Outdoor Summer Activities

        Biking / Paragliding / Hiking / Fishing / Golf

      • Outdoor Winter Activities


      • Spa and Wellness

        • Facilities

          Massage rooms / Hammam / Fitness suite / Sauna / Swimming pool / 2 saunas / Steam bath / Jacuzzi / Classes and personal fitness training

        • Family

          • Childcare Services

            Babysitting service

          • Food

            • Restaurants and Bars

              Wine cellar

            • Islamic Travel

              • Food

                Non-alcoholic minibar available

              • Women

                Female therapists available

              • Bedroom

                Female housekeeping/room service staff / Non-alcoholic minibar

              • Skiing

                • Ski facilities

                  Equipment available to rent / Storage for equipment / Ski and Lift passes can be arranged / 5 minutes to lifts

                • Ski lessons

                  Private lessons available / Group lessons available / Kid's ski school / Private ski school

                • Resort information

                  Pro: Black Runs 60km / Off Piste Options / Free Style Park / Gondolas / T Bars / Chairlifts / Snowboard Friendly / Glacier Snow / Intermediate: Red Runs 220km / Beginner: Blue Runs 70km

                • Romance

                  • Reasons To Go

                    Perfect for proposals / Perfect for honeymoons / Perfect for babymoons / Peaceful surroundings / Perfect hideaway

                  • Hotel Overview

                    Excellent service / Fine dining / Indoor pool / Stylish bar


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